Five Benefits of Managed IT Services for SMBs

In today's technology-driven business world, businesses rely heavily on their IT to secure and operate their business. Managing IT infrastructure can be a complex and challenging task that requires leadership, specialized expertise, resources, and tools. Companies can choose to manage their IT infrastructure internally or outsource it to a Managed Services Provider (MSP). In this blog post, we will discuss common limitations of internal IT and highlight the five most important reasons why small businesses outsource their IT to MSPs.  

Limitations of Internal IT  

IT professionals feed off challenges, learning new things, and working with the latest technology on the market. Many internal IT employees working within small businesses hit the ceiling in terms of how much they are challenged. Constrained by small business IT budgets, they don’t always get the latest and the greatest tools and technology and can become idle in the in-house environment. Other challenges small businesses with one or two internal employees face are lack of accountability/leadership deficiency, higher costs (benefits, vacation pay, etc.), limited bandwidth, staff turnover and poorly documented technology.

Five Key Benefits to Outsourcing IT

IT isn’t the core of most small businesses, but it is essential to operate. Companies rely on technology and need to ensure things are operating smoothly. This is why a MSP provides the best Return on Investment and Return on Energy. An MSP eliminates the single point of failure of having one or two employees; you get a full team of technicians, C-level staff that provide guidance on cybersecurity, IT budgets, planning and strategy and clear accountability laid on in Service Level Agreements. The staff at MSPs work with dozens of businesses that are the same size and even in the same industry and they can introduce new technology and platforms that can help take businesses to the next level. Here’s a list of five of the most important reasons why small businesses should consider outsourcing their IT:

Cost Savings: One of the main advantages of Managed IT Services is cost savings. Businesses can save money by outsourcing their IT needs rather than maintaining an internal IT team because Managed IT Services providers offer flexible pricing models that allow companies to pay only for the services they need. 

Access to Leadership and Expertise: Managed IT Services providers have a team of experienced IT professionals who specialize in different areas of IT. Most MSPs have various departments, such as IT Help Desk, vCIO Services, Client Success, Project & Cybersecurity and more. This means that companies can benefit from a wide range of expertise without having to hire and train their own IT staff. 

Proactive Monitoring and Maintenance: Managed IT Services providers proactively monitor and maintain the company's IT infrastructure, which reduces the risk of downtime and ensures that the IT systems are always up to date. As an MSP, we have access to enterprise-level tools and technology that we can implement across our client base. 

Scalability: As the company grows, its IT infrastructure needs may change. Managed IT Services providers offer scalable solutions that can be easily adjusted to meet the changing needs of the company. 

Focus on Core Business: By outsourcing IT to a MSP, small business leaders can focus on their core business functions, which can help improve productivity and profitability. 

Managed IT Services offer numerous benefits to companies, including cost savings, access to leadership, expertise, proactive monitoring and maintenance, scalability, and the ability to focus on core business functions. Instead of becoming distracted with IT and trying to build an IT department, look for an IT partner that can become your top-to-bottom IT department. While internal IT support can be a suitable path for some companies, Managed IT Services delivers a comprehensive solution that can help businesses achieve their goals while ensuring the reliability and security of their IT infrastructure. If you want to learn more about how Nucleus can help your business, please connect with us as we’re always looking to work with new partners.