One of our core values at Nucleus is to deliver an epic client experience and we wouldn’t be able to do this without the help of our partners. Over the years we’ve partnered with some of the world’s leading technology companies – from security vendors to hardware manufacturers, to backup and email archiving solution providers. As the technological landscape evolves, so does our partner channel. When choosing a new partner, we consider Nucleus’ and our client’s needs and how we can leverage the vendor’s product, service, and expertise to further enhance our service offerings. Earlier this year, we partnered with Pax8 as our Microsoft cloud provider to deliver our clients at more streamlined client experience.
Pax8 is a cloud distribution platform designed to simplify how Managed Service Providers (MSPs), IT professionals, and businesses procure, manage, and scale cloud solutions. They act as a marketplace and aggregator of cloud services.
Here are some key reasons why we chose to partner with Pax8:
Comprehensive Cloud Marketplace: Pax8 provides us with access to a wide range of cloud products and services, including software, security solutions, infrastructure, and communication tools. This helps us offer a variety of solutions to our clients through a single, centralized platform.
Simplified Cloud Procurement: Pax8 simplifies the process of procuring and managing cloud solutions. Their platform allows Josh, our amazing Procurement Manager to purchase, provision, and manage cloud services from multiple vendors, streamlining operational tasks and enabling faster service delivery to clients.
Billing Consolidation and Flexibility: One of the main benefits of working with Pax8 is their consolidated billing system. We can manage billing for all our clients' cloud services in one place, simplifying the management of multiple vendor relationships and eliminating billing complexities.
Dedicated Support: Pax8 offers dedicated support to MSPs, helping us navigate technical issues, billing questions, and product implementation.
Training and Enablement Resources: Pax8 provides training and educational resources to help us stay up to date with the latest cloud technologies and trends. They offer certifications, webinars, and a wealth of resources to educate the Nucleus team.
Automation and API Integration: Pax8's platform supports automation and API integration with our tools, such as PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) platforms. This allows us to automate tasks like provisioning, billing, and service management, reducing manual work and increasing operational efficiency.
Scalability and Growth Support: Pax8 provides us with scalable solutions that can be adapted as our client base expands. We can easily add new services or scale up existing ones to meet the changing needs of their clients.
Cloud Support and Advisory Services: Pax8 doesn't just provide access to products—they also offer advisory services to help us navigate the complexities of the cloud. This includes assistance with cloud migration strategies, security planning, and optimizing service offerings.
Growing Community Beyond the Cloud!
Last month, we kicked off our partnership with the Abbotsford Canucks and Pax8 at a Calgary Flames vs Vancouver Canucks game at the Abbotsford Centre. We got to see our banner on display, logo on the ice and meet the legendary Kirk McLean!
We’re grateful for this partnership and look forward to being able to offer our clients a better client experience.
Is your business considering a MSP to guide your Microsoft 365 journey? Reach out to us to schedule a meeting!